Shipping & Return Information
We aim to provide a seamless experience that reflects our values of excellence
- Processing Time: Orders are processed within 1–2 business days.
- Domestic Shipping (USA): 2–5 business days via UPS, FedEx, or DHL.
International Shipping: 5–12 business days depending on your region. - Tracking: Once shipped, you’ll receive a confirmation email with a personalized tracking link so you always know where your order is.
- We currently ship across North America, Europe, and select international regions, with plans to expand worldwide.
Shipping Cost
Shipping cost is based on weight. Just add products to your cart to see the shipping price at checkout.
Returns & Exchanges
We want you to be 100% satisfied with your purchase. Items can be returned or exchanged within 30 days of delivery.
- Condition: Items must be unworn, unwashed, and in original packaging with tags attached.
- Exchanges: Subject to stock availability.
Once your return is approved, you may choose between:
- Exchange for another size/product
- Store credit for a future release
- Refund to your original payment method (processing times may vary by bank)
- Go to our return policy for more information [RETURN POLICY]
How to Start a Return or Exchange
- Contact Client Service at [support@54iconic.com] with your order number.
- Our team will provide a return label and step-by-step instructions.
- Repackage your item with care. Once received and inspected, we’ll process your return promptly.
Final Sale Items
Limited-edition drops, collaborations, and promotional items are considered Final Sale and cannot be returned or exchanged.
Client Service
Our Client Service team is here to assist you with any questions regarding your order, delivery, or returns. We respond as soon as possible, ensuring you always feel supported.
📧 support@54iconic.com
🕒 Available Monday–Friday, 9AM–6PM (EST)